Live Chat - The Game Changer For The Mortgage Market

The way people want to speak to their mortgage providers has changed. Faster and immediate conversations are expected and companies willing to offer this increase their website leads and have the customer service edge!

Louise Wilson, Head of Finance Sector at Moneypenny, will discuss why this is the case and why a website tool can have a huge effect on the performance of a website. Louise will cover:

• How Live Chat can improve your marketing ROI
• How Live Chat can increase website lead conversion rates
• The different use cases for Live Chat (there is more than one!)
• Hear from real customers about their experience in getting a mortgage using Live Chat
• Customer expectations regarding contacting their brokers and lenders

If you want to increase your website leads, it’s not to be missed.